Legal information
Privacy Policy
This page explains how Destination Sitters handles personal information, communications, and SMS consent records.
Effective Date
This Privacy Policy is effective as of the date it is posted on this page.
Information We Collect
We may collect information you provide directly to us, including your name, contact details, booking or quote request information, service preferences, payment-related information, application details, and communications with our team.
How We Use Information
We use personal information to provide childcare-related services, respond to inquiries, process requests, manage scheduling, communicate about bookings and assignments, support customer care, send transactional or operational messages when appropriate, and operate our business.
How We Share Information
We may share information with service providers and vendors that help us operate our website, communications, payment processing, hosting, CRM, and customer support functions. We may also share information when required by law or to protect our rights, users, or services. We do not sell personal information for marketing purposes.
SMS/Text Messaging Privacy
Destination Sitters may use mobile phone numbers to send transactional or operational text messages when a person has chosen to receive them. These messages are used only for service-related communications, account or request updates, and other non-marketing purposes.
Destination Sitters does not sell, rent, share, or transfer mobile opt-in information, SMS consent records, or text messaging consent to third parties or affiliates for marketing, promotional, or lead generation purposes. Mobile opt-in data and consent are used only to provide and support Destination Sitters services and related communications.
We may use service providers, such as telecommunications, messaging, hosting, CRM, payment, or customer support vendors, only as needed to operate our services and deliver communications on our behalf. These service providers are not permitted to use mobile opt-in information or SMS consent for their own marketing or promotional purposes.
Customers and service providers may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact Destination Sitters at 1-888-SIT-KIDZ.
Cookies and Website Data
Our website may use cookies or similar technologies to support site functionality, improve performance, and understand general usage patterns.
Your Choices
You may choose whether to provide certain information or consent to SMS messages where those choices are offered. You may also contact us to request updates to your contact information or to ask questions about your records. If you no longer want to receive text messages, reply STOP. If you need help, reply HELP or contact us at 1-888-SIT-KIDZ.
Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. We keep information only as long as needed for our business, legal, and operational purposes.
Children's Information
Our services are family-focused and may involve information about children that is provided by parents, guardians, or authorized adults. We do not knowingly collect personal information directly from children without appropriate adult involvement.
Policy Updates and Contact
We may update this policy from time to time. If we make material changes, we will post the updated policy on this page. If you have questions about this policy or our privacy practices, contact Destination Sitters at 1-888-SIT-KIDZ.